3000 user research and testing sessions with users

We are happy to have achieved the milestone of 3000 user research and testing sessions!

In the last 7 and a half years, COLABORAR supported 3000 user research activities. Requirements gathering, user interviews, diary studies, prototype testing, card sorting, focus groups, in-person usability studies, surveys and pilot studies are the activities carried out.

The COLABORAR team could not be more glad. We learned many things during this time regarding the recruitment of people for research and testing, as well as about carrying research with users. For the next years, we expect to double this milestone!

Collecting data to develop a mobile app for psychologists

Psychologists often collect and analyse large amounts of data from their patients in their clinical practice. At Fraunhofer Portugal AICOS, an engineering student is developing a mobile app to support psychologists in their job.

Sixty COLABORAR volunteers made an important contribution to science by taking part in a session with a psychologist. The psychologist, also a volunteer, applied some psychology methods and instruments to evaluate each person.

The study received approval from an independent ethics committee. In the end of the study, participants will receive an individualized report provided by the psychologist. Many thanks to all participants for being so kind to participate in research! Your help adds value to technology, since real data are used in its development.

COLABORAR can help you test your technology


COLABORAR now provides its services to companies, start-ups and research centres. Access to real users of a “Living Lab” based in Porto is at the centre of the service.

Our 7 years’ experience in recruiting research participants along with the experience of the Human-Centred Design team in conducting ethnographic studies, usability testing, feasibility studies and healh technology assessment will add value to mobile apps and digital devices.

Compliance with General Data Protection Regulation (GDPR) and research ethics are included in our services. Our team manages the feedback from the users so that the company can improve the technology under development prior to market entry.

 


Pilot study for a European R&D entity

COLABORAR is so honoured for being invited to organize and conduct a field trial for a European R&D unit of an industry client!

In Portugal, the trial is ongoing in two study sites in Porto, which are COLABORAR partner institutions. The equipment was installed and the data collection was initiated.

The fact that COLABORAR is the only Portuguese user network that is part of this study, along with other research centres in Europe, is a reason of pride for our team. It is the recognition of our good practices and prior experience in conducting pilot studies with older adults.

We hope to contribute to innovation for elderly citizens!

GoLivePhone and GoLiveClip pilot study

A new pilot study led by researchers at Fraunhofer Portugal AICOS has just began, in Porto.

GoLivePhone is a mobile app that acts as a real companion for older people. GoliveClip is a wearable that captures body movements and communicates with the GoLivePhone app. After several lab tests conducted at Fraunhofer AICOS, researchers want to get real world data about the use of these technologies. This study will enable researchers to understand the role of technology in assisting older people in their daily routines, for example, in terms of maintaining social relationship and helping them monitoring their physical activity.

The first group of participants from the user network COLABORAR initiated the study, by answearing questionnaires and performing some motor-physical tests. Then, they will participate in a workshop to get acquainted with the app and the wearable that then they will get home.

The study will run during a year and will bring important information about the use of technology by older people in the real world.

The COLABORAR guide to research ethics

At Fraunhofer AICOS, many projects require validation and usability tests with real end-users, which must follow procedures related to organizational, ethical and legal issues in research involving human participants.

COLABORAR and the Fraunhofer AICOS’s Legal Department created a checklist to guide researchers and students. This checklist comprises ethics and legal procedures that must be followed, as well as aspects related to the organization of research activities involving users. This guide was based in good practices from the previous experience of COLABORAR of 7 years with tests with users. It aims to help Fraunhofer AICOS‘ researchers in conducting studies with participants, as it establishes standards of behaviour and standardizes procedures. Additionally, this guide will be useful to regulate the tests carried out by scientific partner institutions.

This work was developed within the DEMind – Deus ex Machina Mind and Behaviour project. Every researcher will have access to this checklist with practical information, making their work easier.

New issue of the COLABORAR Newsletter now available

Every 3 months COLABORAR publishes a free Newsletter. Every edition features hilighted content from COLABORAR news and events, including research and test activities with users.

To subscribe for free to the COLABORAR Newsletter, sign up.

COLABORAR organized field work for international PhD student

An international PhD student at the Department of Marketing and Supply Chain Management at Maastricht University, in the Netherlands, and Marie Curie Fellow at the Service Design for Innovation Network (SDIN), published her work developed during her stay at Fraunhofer AICOS at the 4th International Conference on Design4Health held in Melbourne, Australia, in December 2017.

In this conference, insights of the area of research that results from the intersection between design and health were presented. The research of the hD student Martina Caic’s focuses on customer experiences in value networks, with a main interest in robotic and ambient assisted living technologies. Martina has been at Fraunhofer AICOS as a visiting researcher and she made several observations of the sessions of physical exercise at a Portuguese day-care centre for older adults that is part of the user network COLABORAR over a period of three months. COLABORAR organized the field work for the student.
The article is entitled “Exergames for healthy ageing: Inclusion through design” and explores the technology appropriateness of the Fraunhofer AICOSs platform of physical exercise games for seniors designated Exergames. Martina’s work demonstrates the key factors for improving the chance of user uptake and acceptance of technology in this particular case study. The evolution of participants’ willingness to engage with the platform is documented as well. Martina also hilights the importance of engaging the elderly in their own care, since the exergame platform is intended to promote physical activity to older adults through entertaining video games. The full research paper is part of the proceedings of the conference and can be accessed here.

COLABORAR recruits participants for a longitudinal study

A longitudinal study on smartphone use by older adults in Porto, coordinated by Fraunhofer Portugal AICOS‘ Human-Centered Design team, is being set-up. Participants were recruited by COLABORAR and are ready to begin this longitudinal study.

Using a qualitative research approach, researchers of the Human-Centered Design team of Fraunhofer Portugal AICOS are starting a longitudinal study of over a one-year. This study aims to better understand how people use their smartphone and the possible changes in the patterns of its use over the time.

Participants will use a costumized senior-friendly smartphone app that enables them to perform common mobile tasks such as sending messages, make calls and taking photos. Emergency calls and help requests are also available. They can use the medication reminder app, as well as a navigational application. Smartphone-based monitoring of older adults is part of this study; for this purpose, activity level monitoring and fall detection apps are included. This monitoring is made possible through the use of a wearable device — the GoLiveClip. In addition, users can receive remote help from a caregiver who will use a web application.

The modules of the app won several prizes: Google, Vodafone, Zon and World Summit Award Mobile. All modules of the app were developed according to the needs of older adults and were tested by COLABORAR volunteers. Data collection will be made remotely in natural settings and every three months through in-person evaluations at Fraunhofer AICOS. This study will enable to understand how older adults use tools to prevent isolation, promote their autonomy, safety and quality of life.

COLABORAR recruited more than 50 older adults interested in participating in this study. They are enthusiasts about technology, although not all of them own a smartphone. This enables us to have individuals with different digital skills in the sample, making the sample more representative of the population of older adults.

2018 in review

What a great year 2018 was!

We share some main activities and milestones of the year that has just finished. We send a thank you message to each volunteer in the network without whom we could not make our work, to Fraunhofer AICOS’ researchers, including the ones of the Human-Centred Design group who challenge COLABORAR with requests for increasingly ambitious activities and for the high standards of good practices on research with older adults.

We are ready for a 2019 full of new challenges!